If you have trouble accessing or viewing the content on this page, please call 1 877 627-5283, select option 5, then option 2.
Learn more about how the Internet Code enhances consumer protections for Internet customers.
Watch more videos describing terminology commonly used in internet contracts. Videos are presented in American Sign Language (ASL) with English captions and an audio voiceover.
Your rights as an Internet Consumer are protected by the Canadian Internet Code of Conduct. To learn more about the Code, please visit https://crtc.gc.ca/eng/internet/codesimpl.htm
Learn more about how to manage your Internet usage.