Frequently Asked Questions and Technical Support - Maskatel

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Due to the Canada Post service interruption, mailing communications between you and Maskatel - including your monthly bill - may not be delivered. In order to pay your bill on time, please proceed via your financial institution or by credit card at paiement.maskatel.ca. If you are not already registered for online billing, to view your bill balance at any time, you can do so by Calling Party us at 1-877-627-5283.

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Current customers

Visit our Current Customer page for any questions related to your services and account.

Go to Current Customer page

Need technical support?

Contact one of our technical support agents by phone or fill out the form below.

Call us

Contact us by phone during our business hours.

Monday to Friday: 8 a.m. to 6 p.m.
Saturday: 8:30 a.m. to 5 p.m.

Saint-Hyacinthe 450-250-5050
Drummondville 819-445-4545
Toll-free 1-877-627-5283

Assistance

Let a technician take control of your devices to solve a problem using our remote assistance.

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