Due to the Canada Post service interruption, mailing communications between you and Maskatel - including your monthly bill - may not be delivered. In order to pay your bill on time, please proceed via your financial institution or by credit card at paiement.maskatel.ca. If you are not already registered for online billing, to view your bill balance at any time, you can do so by Calling Party us at 1-877-627-5283.

Legal and regulatory notice

Learn about our terms of service and regulations.

Legal

We offer you direct access to our various terms of service so that it is easier for you to know your rights and responsibilities regarding your Maskatel services.

Terms of service - Residential
Terms of service - Business
Canada's anti-spam legislation

Regulatory

Certain services offered by Maskatel are regulated by the Canadian Radio-television and Telecommunications Commission (CRTC). Here you will find the applications we have submitted to the Council and the hearings where you can participate.

911 service and nomadic voice over IP (VOIP) service
General tarrifs
Universal Network-Level Call Blocking
What are your rights as an Internet customer?